|
|
|
Forum Newbie
Group: Forum Members
Last Login: 6/24/2008 2:35:11 PM
Posts: 1,
Visits: 1
|
|
| We just got married on Saturday June 21, 2008. We had booked a "limbusine" as a limo to transport the wedding party to the church and then to the reception venue which was 45 minutes away. The company name is "Fancy Limousine" in Howell, NJ. We knew we needed room for 30 people or more, so we decided the "limbusine" which holds 36 passengers would be ideal. However, the pictures they showed us of the the available limbusines all had unattractive graphics on them. We asked if they had any plain ones that were just white. They promised us they would have one for us, and even charged an additional fee for it. Fast forward to Saturday morning, and the limbusine that arrives had different colored brown stripes and graphics on the side. My now wife was not pleased. After all, this was a very classy wedding that was planned, everything was black and white and very elegant, hence why we wanted a completely plain white bus. To make matters worse, the company did not perform the customary, and contractually promised red carpet in front of the church back into the limo, along with champagne. My wife called the company this morning to discuss the issues, and the company merely said they "guessed they weren't able to get a white bus for that day", and that myself and my groomsman must have drank the champagne they had prior to arriving at the church, and that's why there was no red carpet/champagne. This is completely untrue, as I brought on 2 cases of beer, 2 bottles of champagne, a bottle of vodka, and ice for the ride from the church to the reception. And I specifically recall looking in all the coolers on the bus, and never saw any champagne. The company refuses to give any sort of a refund, and even worse, is accusing us for the problems as their excuse. Another case of a crappy company that requires all their money up front for a service, and doesn't provide a level of service that was paid for and promised. Once these companies have your money, they don't care about anything else.
|
|
|
|